100 % Satisfaction Guarantee

We have tested our products and know what they are capable of. That’s why we have a satisfaction guarantee on all our products.

We place great importance on customer satisfaction and guarantee products of the highest quality. We are therefore happy to offer a full refund if you are in any way dissatisfied with our products.

If you are unhappy within your products, then you can write to us for a refund within 45 days of receipt. Simply tell us briefly why you are unhappy with your products. Then just mail the product(s) back to us and we will issue a full refund of your money.

Our satisfaction guarantee only applies to purchases made on our online store.

Always be sure to get in touch with us first before sending your products back in the post.

What is the returns process?

If you are not completely satisfied with your purchase within 45 days then contact us by email at info@australian-bodycare.com . Briefly describe why you are dissatisfied with your product and quote your order number. We will then get back to you with a returns address.

Once we have received your products, we will refund the purchase price.

We will naturally cover the cost of postage if you choose to return your products. Contact us to request a returns label.

You will always be welcome to purchase our products again.

Even if you decide to use our satisfaction guarantee, you will always be welcome to shop with us again.

If you have any questions about our satisfaction guarantee, please don’t hesitate to get in touch. Click here

Unlimited right of return

You are naturally entitled to change your mind. That’s why there is no time limit for returning or exchanging products that you have purchased on australian-bodycare.com, so long as they are in their original packaging.

You will need your original receipt/purchase confirmation in order to return your items.

We will naturally cover the cost of postage if you choose to return your products. Contact us to request a returns label.

Always be sure to get in touch with us first before sending your products back in the post.

Visit our online store – click here